Privacy policy
Privacy Policy
Last updated: 3/Jan/2026
Prompt Place ("we", "us", "our") operates this store and website, including all related information, content, features, tools, products and services (the "Services"). The Services are powered by Shopify, which enables us to provide digital products and related services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term "personal information", we mean information that identifies, relates to, describes, or can reasonably be linked to you.
Depending on how you interact with the Services, we may collect the following:
- Contact information: name, email address, billing address, phone number
- Payment information: payment method details and transaction confirmations (processed securely by third-party payment providers)
- Account information: account credentials, preferences and settings
- Transaction information: digital products purchased and order history
- Communications: messages you send to us, including customer support inquiries
- Device and usage data: IP address, browser type, device identifiers, and interaction data
Sources of Personal Information
- Directly from you when you use our Services or communicate with us
- Automatically through cookies and similar technologies
- From Shopify and other service providers that support our Services
- From third-party partners, where permitted by law
How We Use Your Personal Information
We may use your personal information to:
- Provide and operate the Services
- Process payments and deliver digital products electronically
- Create, manage, and maintain user accounts
- Communicate with you regarding purchases or support requests
- Improve and personalize the Services
- Send marketing or promotional communications (you may opt out at any time)
- Detect and prevent fraud or security issues
- Comply with legal obligations and enforce our policies
How We Share Personal Information
We may share your personal information in the following circumstances:
- With Shopify and service providers who help operate the Services (payment processing, analytics, customer support, cloud hosting)
- With marketing partners for advertising purposes, where permitted by law
- When required to comply with legal obligations or protect our rights
- In connection with a business transaction such as a merger or acquisition
Relationship with Shopify
The Services are hosted by Shopify. Shopify processes personal information to provide and improve the Services.
To learn more about how Shopify handles personal information, you can review the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en .
Third-Party Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties.
Children’s Privacy
The Services are not intended for children and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Data Retention & Security
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
While we implement reasonable security measures, no system is completely secure.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information.
You may exercise these rights by contacting us using the details below.
International Transfers
Your personal information may be transferred and processed outside your country of residence. Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: info@promptplace.store