Shipping policy
Shipping Policy
Last updated: 03/Jan/2026
Thank you for shopping at Prompt Place. This Shipping Policy explains how our digital products are delivered.
Digital Product Delivery
All products sold on this website are digital products. No physical items are shipped.
Digital products are delivered electronically in PDF format. After successful payment, you will receive immediate access to the purchased product.
How You Will Receive Your Product
Once your payment is confirmed, access to the digital product will be provided via:
- a download link on the order confirmation page, and/or
- an email sent to the email address provided at checkout
Please ensure that you enter a valid email address during checkout. We are not responsible for delivery issues caused by incorrect email information.
Delivery Time
Digital products are typically delivered instantly. In rare cases, delivery may take a few minutes due to payment processing or technical delays.
Failed or Missing Delivery
If you do not receive access to your digital product within a reasonable time after purchase, please contact us at info@promptplace.store.
We will verify your purchase and ensure that access is properly granted.
No Physical Shipping
Because all products are delivered digitally, there are:
- no shipping fees
- no shipping addresses required
- no customs duties or import taxes
Contact Us
If you have any questions about this Shipping Policy, please contact us at: info@promptplace.store